Responsible Gaming

Playing at Get Lucky is a great form of entertainment. However, its important to remember to keep your wager and stake amounts to a level within your budget. Unfortunately, some people can develop an addiction to a particular type of game or games. Our staff are trained to help you play responsibly and within your limits.

How can we help you?

Do you need to cool off?
Are you worried about your family member or a friend?
Age limit 18+
Are you worried about your friends?
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Get Lucky want to help you
We offer several ways to help you control your gaming with Get Lucky. You can set Deposit Limits on your play or permanently exclude yourself from the site completely.
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Independent Organisations
There are many organisations that help people with gaming related issues. These organisations are free to join and keep your information anonymous. Please feel free to contact us via phone, e-mail or chat and we will help you to find an organisation near you. You can find further information regarding independent organisations here.
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Self-Exclusion and Parental Control

If you want to take a break from Gaming for a while, you can exercise the right to exclude yourself from playing at Get Lucky either by contacting customer support or via the self exclusion tool available under "Account Settings". In addition, we suggest that you download a third party software in order to monitor or restrict the use of internet on your computer. Two well recognized programs include CYBERsitter and Net Nanny.

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Contact our Support

Set Personal Limits

To manage your budget effectively, you can set various limits on your net deposits. You can change your limits immediately the first time by entering them in the Account Limits section. However, the second and all future changes will be implemented immediately if you want to lower your limits, whereas if you want to increase those limits you must await a seven-day cooling off period before taking effect, so please think carefully before changing your limits. Read More

Responsible Gaming

Responsible Gaming is of the highest priority here at Get Lucky The staff at Get Lucky are trained to help you play within your limits and help you play responsibly.

Get Lucky is operated by Co-Gaming Limited which is registered under the laws of the European Union member state of Malta. It has registration number C47444 with office address at Forth Mansions, Ground Floor & 1st Floor, Ta’ Xbiex Sea Front, Ta’ Xbiex, XBX 1027, Malta. Co-Gaming Limited operations are regulated by the Malta Gaming Authority (MGA) under the following licenses: MGA/CL1/619/2009; MGA/CL1/773/2011; MGA/CL1/964/2014; MGA/CL1/877/2013; MGA/CL1/1058/2014; MGA/CL1/1057/2014; MGA/CL1/1094/2015, MGA/CL1/1095/2015 and MGA/CL1/1310/2017. Find out more about the MGA at www.mga.org.mt. Games OS Casino, Playtech Casino and NolimitCity Casino are licensed and regulated by the Government of Curacao. Gambling can be addictive, please play responsibly.

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